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I won beats headphones on Halloween and I’ve been using them every day since. Today I charged them and went out to lunch and came back, all five lights were on which means the headphones were fully charged I unplugged them from the wall and plugged them into my IPad as usual and all the lights turned off not even one red one turned on. I tried pressing and holding the power button but no lights have turned on AT ALL. Can someone help?
Isabella Saggese , Try reset again, hold power button 10-20 sec’s and repeat a bunch of times if need be. Still no luck, another reset procedure can be found at the 1st link below to try. If possible to obtain warranty, return for repair/replacement. If need be find a link #2 to show how to disassemble to check loose connections/components inside the headphones, just be careful delicate wires and components and follow instructions carefully and pay heed to the warnings. Not comfortable working on the device yourself, have a local computer/electronics repair shop have a look, diagnose and estimate repair. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://www.youtube.com/watch?v=m2rB3vso… Beats Studio 2.0 Exploratory Teardown
