Chosen Solution

My camera is giving me a “lens error/restart camera” message and the shutter seems to be a bit opened. How do I solve this problem?

You are experiencing a common error. Normally this is a problem with the lens extension mechanism that is activated when the camera starts. This can normally be attributed to a dirty camera case or other grit getting into the camera mechanism. Other possible sources are physical jarring during operation or low battery during operation. The fist thing you should do is remove the existing batteries and the memory card from the camera, wait one minute and then put the batteries and the memory card back again into their compartment. Next, turn the camera on. Another possible solution is to blow compressed air around the lens mechanism, or a hair dryer on a no heat setting. Also, you can slide a piece of paper around the lens area and move it around the gaps in an effort to dislodge anything stuck in there.

I DO NOT RECOMEND DOING WHAT I DID to fix my error but i took the bottom of the lens and whacked it kinda hard on my thigh and i heard a crack, turns out i think my lens over extended and i set it back in place

I had the same problem with my Powershot SX120. I found that the spring for the batteries had gone a bit down. Fixed that and problem seems to be solved.

Do: Clean the Lens and if something is obstructing the lens movement, remove that to fix EOS error.

Help my camera has the same error and none of the tips are working! I’m a youtuber and need help

Point it down to the floor as if u r picturing the floor and press those buttons again. A miracle will happen then.

My daughter had this problem with her Canon SX20-IS. Her lens was stuck at full extension. I tried all of the fixes and nothing worked. She accidentally left it in her car overnight, where it got below freezing. The next day, it started working! It might sound crazy, but if all else fails, try sticking it in the freezer for a couple hours. Not sure if this could possibly damage camera or not.

How much would it be to fix this model of canon Canon powershot sx530 hs fix the lens it won’t move out it is stuck

My 3 year old dropped my Canon SX 280 HS camera (hope this is relevant) with the lens extended. After about half an hour trying must of the suggestions on this page I reached a new level of frustration. I tried swishing a piece of the paper round the gaps. A tiny piece of paper broke off and stuck inside. To solve this particular issue, I effectively bent the extended lens to create a gap so the paper would fall off, dangerous I know. Then I heard the click that made me think it was finally ready for the bin but hey presto it started working again!

lens error restart the camera