Chosen Solution

the door on my electrolux washer will not unlock because it didn’t drain. how do i drain the washer or unlock the door?

@alhambone post some images of your washer so we can see what we are dealing with. Right now it does sound like either a failed drain pump, a clogged drain or a bad lid switch. Some of the Electrolux washers will reset if you unplug the washer for a few minutes and then plug it back in. Give that a try first. Not sure if you have an access panel in the front of your washer for a drain cleanout. (The service manual does not show one but that does not mean your model does not have one.) That is where you potentially could drain the washer. Some of the Electrolux washers have a cord that will release the door lock. Remove the bottom panel which would give you access to the pump area. Look up along the side that the door lock is on. there could be a cord with a loop on it. Pull this cord and the door should open. The panel must be removed in order to locate this pull cord.

Part #40 is the drain filter. If that is clogged your washer will not drain. You could try the diagnostics mode and see if you can get the drain pump to come on: Diagnostic Test The diagnostic test is used to check individual component function only. To Start the Diagnostic Test

  1. Press the “CANCEL” button to enter standby mode and enable diagnostic entry.
  2. Within 10 seconds after pressing “CANCEL”, press any button to wake up the control.
  3. Within 5 seconds of wake up, turn the selector knob to the far left cycle and press and hold the “CANCEL” and the far left button under the display simultaneously for 3 seconds to enter the Diagnostic Mode. NOTE: To save time at wake up, the welcome screen can be bypassed by turning the selector knob).
  4. Upon entering Diagnostic Mode, all lights should flash for IQ Touch™ models and all lights on for the Wave Touch™ models.
  5. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment.
  6. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.
  7. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.
  8. Turn the program knob (4) clicks from the start position. The prewash solenoid will activate and cold water should enter through the prewash compartment.
  9. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door is opened, the drum light should turn on.
  10. Turn the program knob (6) clicks from the start position. The door lock will activate and the washer will fill then tumble. Once tumbling has started, the Boost Heater will turn on.
  11. Turn the program knob (7) clicks from the start position. The drain pump will activate draining out any water in the tub and the washer will operate in high spin. Exiting Diagnostic Mode To return the washer to normal operation:
  12. Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR
  13. Turn the program knob clockwise back to the Start Position. Press the “CANCEL” and far left button under the display until the LEDs stop flashing. If you have to drain it by removing the drain hoses you will have an incredible amount of water spilling in the area where your washer is. Big Mess! Make sure you have some sort of wet vac that can absorb the amount of water. Hopefully @mayer or @ladytech can provide you with further help.