Chosen Solution
Hello, hoping I can get some help here as I’m at a loose end. My iPhone 5S has a flat battery and refuses to turn on, showing me an icon showing an empty red battery and lightning cable, which means it needs charging. However, whenever I plug it in to charge, the screen lights up as if to acknowledge the cable’s presence, but the battery icon doesn’t change as it normally would (usually the lightning cable element would disappear when on charge), and the device doesn’t boot up, even after an hour of being on charge. I have tried charging with multiple cables, plugs and power banks and nothing has worked, except for plugging it briefly into a PC, which brought the phone back to life with 2% battery - however I don’t have access to my own PC and after having to remove it and attempting to charge by mains again, the phone’s power dropped to 1% and died again. Does anyone have any idea as to what’s going on? Any ideas would be greatly appreciated. Many thanks
The most likely explanations would be a dead flat battery that doesn’t take charge anymore or may be a faulty (dirty?) charging dock. First thing I’d try is cleaning the lightning port, that’s the easiest and fastest thing that can be tried.
