Chosen Solution

My Z10 screen stopped responding to touch. Can I replace a component easily to restore my cell?

Hi Sammy Has the phone been dropped recently ? If not have you tried doing a master reset? Might be a glitch or software issue and could be just as easy as doing a reset IF NOT all the details about resets are on this link http://btsc.webapps.blackberry.com/btsc/

Question one did you drop the phone? And if it suddenly just stopped working in responding sounds like the LCD digitizer has gone bad and needs to be changed out.