Chosen Solution

I put my phone on the charger like I do every night. It was charging. Then when I woke up My phone screen was black. It wouldn’t turn on. So I unplugged it thinking that maybe it died on the charger and it just stopped charging in the middle of the night. I took out the battery for 5 minutes thinking that it would maybe conduct some type of charge. I put back in the battery and tryed to turn it back on and it would not work. I don’t know what to do. My phone has everything important to me on there. How can I fix it?

If it won’t turn on or charge, there may be an issue with the battery or charging port. Try testing the battery in another phone if you can. If it works, the charging port may be the issue. If not, then the battery may need to be replaced.

Hello everyone I just had the same problem it’s basically like how iPhones….. But all i did to get my to turn back on was hold the power and the volume down button as if you are about to factor reset your upon it should work.

so…i’ve had this issue a few times. the occurrences in which my phone will not charge or turn on have always taken place around letting my battery completely die and letting the phone shut off manually. NEVER let your battery completely die. always shut it down before going below 5%. the first time this happened to me, i was on a very important phone call, the times after that was by accident. after the first time, my phone was out of commission for 2 days and before i could take it into the store to have technicians look at it, a fluke happened where i plugged it into the car charger and all of the sudden it began charging and turned back on. this was immediately after i took it apart and removed all the cards and battery, i thought that maybe removing everything did the trick. it just happened to me now, i removed everything like last time and reassembled it and still…nothing. so what i just did now was, took the battery and cards out, i twisted and turned both the phone and battery using my hands, not hard enough to snap them obviously, but hard enough to warp them momentarily. after bending them for a few seconds, i put it back together and VOILA! the phone began charging immediately after i plugged it in and turned right back on shortly after that. idk what bending the phone and battery and putting a little pressure on it actually does, but it seemed to get the job done for me. i’m just glad that my caveman style of fixing things actually works sometimes lol please, just never let your alcatel run out of battery though, i have the newest one touch from wal-mart and EVERY TIME i’ve ever let it happen, i’ve dealt with this crap. i certainly don’t ever want to deal with it again! this phone has worked awesome for me the whole 6 months i’ve had it. i get fast, reliable internet almost everywhere i am and unlimited talk n text for a full month for only 45 dollars. i feel bad for everybody else that has had bad experiences with this phone because i definitely haven’t. i’ve dropped this phone from 4 feet up, flat on the screen onto concrete several times, fallen off tables onto the side and back and all sorts of random crap happen to it, and there isn’t the slightest crack on the screen and hardly a scratch on the phone. it definitely sucks for everyone thats had major issues in such short periods of time and then dealing with crappy customer care. all i can say is give it a bend and if that doesn’t work then try the same with the people you bought it from ;)

OK! I had the phone working fine, but then I saw a battery drain occur. Phone dies, I plug it in, nothing happens. I read the forums, nothing really useful except this: TAKE THE SIM OUT, TAKE OUT ANY ADDITIONAL DATA CARDS (Micro SD) Then put the battery back in, plug in USB to a computer or something. As soon as I did this, the phone lit up and the Pop D3 sign came up. Currently have the battery image with the waving orange battery juice flowing left to right, Why on earth this worked I don’t know. Why on earth this solution works, I don’t know. Temporary? Absolutely! Fluke? Yuppers. Advice: DON’T DEPEND ON THIS PHONE ANYMORE. Get yourself a real phone, spend more than 100 bucks and get something like an Iphone 6 or a Samsung Galaxy S7. I think I’m going to go Iphone next because spending money on crap that doesn’t work is not cost effective.

I had the same problem w my Alcatel one touch..I even bought a new battery and a new charger for the phone..still nothing..soo I took the %#*@ thing apart..I unscrewed all the tiny screws, made sure the positive and negative wires were connected and then when all else failed I took my tiny screw driver and bent the port forward..put the battery back in, plugged it in and low and behold.. It started charging! Hope this helps!! Better than waiting two and a half months for a shop to repair it and who’s to say they wouldn’t of done the very same thing..

Which I figured out which was wong with mine. If you take the battery out and there are like these 4 gold like wires that goes into the top battery, make sure none are bent if so push them down to make all of them even or which ever one is not even with the others, then put the battery in and hopefully it should work. That’s how my experince was, if not I’m sorry I couldn’t help more.

Alcatel Pixi 3, and some other similar/related phones – There is a common fault with the charging docks. Although the dock is supposed to be superior to the USB/charging plug, these phones have poor quality docks. The idea is, after repeated use the weaker component will fail first. In many cases the weaker componant is unfortunately not a cheap cable that nobody would mind replacing. – there are also 2 other very common issues. One is with the ribbon feed wires from the battery to board. It’s not uncommon for the small plug to work loose, (through phone movement/vibration, heating, etc), creating a poor enough connection you can experience a number of issues, most commonly: Without warning the phone may simply power off and fail start. If left for a while it may fully start and last a few hours, or it may power off just half way through the first boot. Typically, if it doesn’t last through the boot-up this time then it won’t make it much further than the first vibrate next time round. ++ To solve this, remove all the tiny screws and remove the battery. Inspect the connections and manipulate the connection rods very slightly in such a way to create a more rigid hold once the plug is returned. A drop of an epoxy, or non-conductive super glue on top of the fixing should prevent this repeating. – Another problem, a little less common yet with similar symptoms is again a circuitry connection issue. By t

Check the outer two pins on your charger cord. If one of the two is making contact without the other, the phone will show that it is charging, but will not actually charge.

I just bought an alcatel pixi 4 today. Batt is 40%. When I came home, phone indicated a need for update. So i updated it. Then I tried to charge it but after 10secs it stopped charging. I turned it off. Remove the batt. Put it back. Turned it on. Tried to charge it again. And boom! It’s charging now. Whew!

Had the exact same thing, would just boot to a black screen with brightness around the edges looking like it was trying to start something but stalled. Turn the phone completely off, remove the battery, the phone chip and memory card, both should be under the battery and put only the back covering on. Place the charger into the slot and after 30 seconds or so, you’ll see a robot with a progress bar above it telling you it’s updating, let it complete. Then it will restart and update Android applications, let that finish, at the end it should boot into a simple interface, power it off. Put your chip, memory card and battery back in, and everything should be the way you had it, all configurations were the way I had left it before the update that I was constantly avoiding.

Step 1. Power off your device and if the battery is removable, remove the battery. Step 2. Get a toothpick or needle and carefully put the toothpick into the charging port. Step 3. Gently level up the tab for a little. Then take out the toothpick. Step 4. Connect your phone to a charger and see if it is charging. 99% this will work.. it worked for me

Yes my phone will not work every time I put it on charge like I usally do it wouldn’t charge and than I sat there for a minute and cause I usually play on it whill it was on charge and then i thought I broke my phone because I was playing on it because of course it is so boring at my house so I got bored and every day it hot worse and worse 1 it wouldn’t charge it would just count 9 2 1 0 and then dead slap dead and then here I am walla pleas help me

I have a Alcatel pixi 4 Model : 8050G FCC ID : 2ACCJB037 MADE IN : China 8050G-2AC9PC1 Phone problem It is charging but the display of the charging dont shows up. The board has the power but its dose not boot. Screem is blank, and no sign of boot up when i switch it on. Please, how can i repair it oh is there any other ways to dignosis the device. Reply me at this gmail Jayjiisen39@gmail.com Thank you

My samsung gaxaly core prime has been dead since oct. last year and im trying to charged it wont charge held voulme button/power/home still wont turn tried every plug and still wont work plz help

my phone wont turn on even when I remove the battery and then put in back in pls help it does charge though

This has just happened to me. I left my phone on the charger, and removed it. Then I held down the power button for <10 seconds, and it showed me the no battery error. Upon reinserting the charger, the usual charge screen appeared. I hope you got it fixed.

My Alcatel One Touch won’t charge at all

i just tried the power button and the down volume button it worked but am seeing RF calibration test fail and PLS Retest RF.

Nothing is working for me. I had the blue screen come up just before the final end.

Can’t believe twisting without even taking cover off or removing battery worked on this Chinese piece of crap!!! (Alcatel Verso - worst fone I’ve ever had!)

If your phone says do not take out the battery what to do? or if your phone say charge it for 5hours than what to do? I have a Alcatel OneTouch can any one tell me what to do if my screen wont even come on.

none of this works!!!!1

If everyone did exactly what the Manufacturer said we’d be in a heap of trouble. Apple probably the biggest offender in this category. Almost every phone the battery can be replaced. If there is a replacement for sale on the market, that’s a pretty good indicator. And thank goodness for people like Rossman in NY whose been fixing IPhones for years at less that half of Apples’ charges, that’s if he charges you at all.