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please help, i have a Samsung mini s4. the phone suddenly switch off it happens lots right? i took the battery off and turn it back on, the Samsung logo stayed there for about 10 min so i turn it off again took the battery off and turn it back on. i d’ont remember how many time i did that probably 3 times overall, the last time it wrote upgrading and switched off eternally im charging my phone now i tried everything nothing working plz help

Hi, Try a hard reset on your phone. Be aware that a hard reset will erase all your downloaded apps and user data. It will restore your phone to a factory default condition. It will be like when you first bought it Ensure that the battery is charged before you perform a hard reset. Do not leave the charger connected when you perform a hard reset. Remove any SD Card that is installed before you perform a hard reset. Here is a link that shows what to do. http://www.hardreset.info/devices/samsun… Be patient, it takes a few minutes to reset.