Chosen Solution

My tablet was in my book bag and I dropped it on concrete. At first it never turned on, then I charged it for awhile and it started to make sounds. I can lock it and it will sound or press the volume button and even touch the screen and you can hear it click on apps. But, the screen is ALL black.

It sounds to me that the screen is broken and the LCD got damage when it fell on the concrete. All you have to do is take it to a near by shop to see if they can order you a screen or go online and look to purchase a screen and replace it. Any questions please let me know.

  1. Press and hold the volume down and power button until the Android System Recovery screen appears.
  2. Navigate using volume keys and select using the power key.
  3. Select Wipe cache partition and allow to complete.
  4. The device should automatically reboot, select the reboot option if it doesn’t. In the vast majority of cases, this has addressed the black screen issue. This usually indicates an app is causing stability problems. If this is the case for you, begin troubleshooting apps by disabling or uninstalling them until the device works normally again. Factory reset to fix black screen issues If the previous step doesn’t work, the only other option to fix a black screen after turning on an Android device is a factory reset. This will wipe the device of all your personal data so should only be attempted as a last resort and after backing up your data if possible.
  5. Power off the device.
  6. Press and hold the volume down and power button until the Android System Recovery screen appears.
  7. Navigate using volume keys and select using the power key.
  8. Select Wipe data/factory reset and confirm.
  9. The device should automatically reboot or select the reboot option if it doesn’t. If this final step fails, it is likely a hardware issue and you should follow that up with your provider.

To fix black screen on Samsung Tab A6, A10.1 (2016) or similar Tablet: Open the tabletRe-align the display cableUnplug and re-plug in the battery cable Vidoe of the procedure: https://www.youtube.com/watch?v=fbjXqj9R… Verified: worked for me

If my screen is all black how can i see the options when i factory reset itsbstill black

Thank you!! Thought our month old tablet was a lost cause after every other suggestion, this finally did the trick!