Chosen Solution
I was using my tablet and all of a sudden the screen just froze. I can’t seem to get it to do anything. The screen won’t turn off and when I hit the power button nothing happens. Please help!
Try doing a hard reset by holding the power button down for 8 seconds. If this did not work for you, then refer to link below. HP 7 Plus 1302 Troubleshooting
Before making any repair of your screen, you may would like to check if your screen is clean enough. Sometime, the screen doesn’t respond just because the screen is dirty!!