Chosen Solution
Had this Theater Matrix 5.1 with power sub for 5 years now. What quality but now I cannot get the remote to do anything. some times i would have to take out bateries and replace and the unit worked. Now nothing Remotes .com helped me in a way to check the remote with android cell phone it is the remote. Open to ideas or where to send as I cannot even get the pronto hex code as this company is out of biz. Jeff
Jeff, Found these links below to show how to disassemble a remote, check, clean and repair. I hope these links will help in getting your remote operational again. As far as getting some one else to fix your remote, try a google search for (remote control repair service) in your area. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://www.youtube.com/watch?v=xwzsNeoM… https://www.youtube.com/watch?v=xRzJ5fsj…
