Chosen Solution

I need a bunch of drivers for my laptop and the ASUS website does not have the ones I need. How can get the right ones? I have an ASUS X555la

  1. Go to Device Manager to see if the USB hub on your computer is disabled or there is an exclamation point.
  2. The drivers are here: https://www.asus.com/support/Download/3/… You are looking for the Intel Chipset drivers. However if this doesn’t resolve your issue, the laptop likely has a hardware fault.

go into your bios and disable the USB 3.0 support .. then your USB should work normally in windows… re-enable it after you have install the USB 3.0 drivers get your drivers here ASUS X555LA Drivers