Chosen Solution

I had the battery to my I phone 4 replaced because it would suddenly turn off. Now the battery symbol in top right of the screen wll only go up to 33%. Works great but concerned why the number stays on 33%!!

Vicki, I phone 4 new battery not charging past 33%. Ensure the charge port is clean, blow it out if any sign of dust,lint,etc.. After looking through a few forums, bad/faulty cable could be issue and not using the OEM or good charger could be an issue. Check the attached links for more info,instruction that may help you diagnose charging issue, Good luck. I hope this helped you out, if so let me know by pressing the helpful button. http://androidforums.com/threads/phones-… Why is my iPhone not charging?