Chosen Solution

Brand new- 5/oct/2010. It was working fine the day before. It doesn’t switch on even when it’s plugged into the computer. iTunes says that there’s an unknown fault (1437). I think that it’s either the battery or something worse. Help?

If it’s brand new then take it back in, since it’s under warranty.

Apple seems to continue their practice of creating very aesthetically pleasing devices that are extremely sensitive to use. I see so many iPod Nano’s with chipped and scratched cases or functional problems. The 6th generation is the worst. There are so many reports of dead screens or unresponsive controls. For the price you pay, Apple should provide a more robust product. But no, that would cut into Apple’s profit margin which, as most people know today is in the upper crust of the Fortune 100. This is why. Apple deceives the public intentionally. They convince so many people to get onto Apple Care, so they can replace all of these problems silently, leaving the general public unaware of just how problematic their iPod products are. It’s such a shame. It doesn’t need to be this way. But Apple is more concerned about maximizing profits now. So much for the “counter culture” company that they’ve tried to make themselves to be (remember that 1984 Olympics commercial?).

And I would add to the above - “plus extremely difficult to repair”, indeed in some cases virtually impossible to repair. Glued together parts, non-removable batteries.

I held all 3 buttons down on mine and I had the “DOS” computer like screen with yellow lettering. At first it wouldn’t let me do anything but after holding down all the buttons again with it plugged into my computer it rebooted. My volume control worked long enough to get the volume cranked back up but now about 95% of the time it just makes the screen go black. The power button worked again to shut it off and turn it on so it doesn’t drain the battery. I had to hold the buttons a few times and reconnect/disconnect to the computer multiple times but it seems to function ok now. By the way mine was a trip through the washing machine courtesy of my wife.