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My dell insprion 15 5000 series has NO power!!! NO led light, no fan running. NO nothing! Adapter has a green light when plugged into working wall plug. Even purchased a new adapter. Same thing. Could something be wrong with battery? How do I know? I’ve tried some of the “fixes” shown online for Dell laptops except taking the back off & moving any of the components. I’ve had this laptop since fall of 2015. Less than a yr after purchase I had to send it back to Dell for repairs. This unit probably has less than 10 hours of use. I’ve been so disappointed. Have had people call me & tried to hold my laptop hostage. I’ve gotten many messages that it will stop functioning if I didn’t do what I was told. I’ve purchased several programs to keep my laptop from all sorts of viruses, etc. Don’t know what is harmful or not. I just want thus thing to work properly without all this hassle!! Can anyone help get this fixed??? granmommie
It sounds like you might have gotten something dangerous. I would contact dell again and see if they can do repairs. Its only 2 or 3 years old so it should be covered by warrenty.
Change your CMOS battery. If the CMOS battery is dead, it can make the computer appear to be dead. Changing the CMOS battery may not fix the problem; but it is something easy and inexpensive that you can try.
