Chosen Solution
I have an old ladies hp pavillion 15 series laptop, it wouldnt restore to windows 8 or windows 10 even with a new hard drive. I installed a genuine windows 7 and every driver has gone in apart from the usb port, 5 days later, lots of drivers downloaded, lots of things tried including telephoning hp who need cash to TRY and assist me, its not usb 3, ive tried drivers for 7,8 and 10, please help! Update (01/16/2019)
i had help from another forum yesterday and what i did installed the driver, the amd usb 3 full chipset, but now whenever i plug in a usb mass storage it wont install, i dont really want to upgrade to windows ten as she prefers an easier system any help would be appreicated the product is E9J97EA
Hi Beverley, Which model of hp Pavillion 15 seies? What operating system is on it now? If genuine 7 just do free upgrade to W10. If that doesn’t fix driver try : Driver Booster v6.2.1.234 https://www.majorgeeks.com/files/details… Let me know how it goes.
