Chosen Solution
Hey all, working with a Kenmore Elite 78333801 So when my refrigerator stopped dispensing water and making ice, i first tested water supply pressure and flow to the fridge, that was fine, so i suspected a faulty water inlet valve. I shut off the water supply to the fridge, disconnected the water inlet valve, then turned the water valve supply back on, and got zero flow through the loose hoses which had been disconnected from the inlet valve. At this point I’m thinking the inlet lines are possibly frozen. On this fridge the water passes through a filter before entering the water inlet valve. I dont have a filter, just a bypass plug installed. NOW, if i slowly unscrew the ¼ turn bypass plug out of the filter connection while pushing the dispense button on the fridge door I can get flow through the door. It appears the blockage is in the water tank assembly where it couples to the bypass plug. I previously replaced the water tank assebly because my old one was leaking after replacing too many filters. Ive had the same bypass plug installed in this water tank assembly for the last 3 years. Any advice before i replace my water inlet tank assembly again?
The filter head could be the problem. Have you been hearing a water hammer noise prior to this ? With all lines hooked up, the water supply on with the bypass in place, bleed the water line at the water dispenser. Hold a glass under dispenser until water comes through. This could take up to 15 min or more if you have a lot of air. You should hear the water valve engaged. You can also view the water tank for air bubbles or movement. The water tank shouldn’t effect the ice maker though. I think you might have drawn air into the lines when you backed out the plug. Flush the lines Be patient, it’s boring. I’ve had to wait up to 30 min before any water came through on some of these. Don’t rush it.
Hey @ladytech - I know I’m a little late to the party, but I’m having the same problem and found this thread via google. I have a bypass plug in place. No water going to dispenser or ice maker. I hear the solenoid engage when pressing the water/ice button - and - I HAVE been hearing a water hammer prior to the fridge not working. Any sage advice? Thanks!!
