Chosen Solution
I have had 2 customers call saying they dropped there XR and shattered the back now the phone wont come on. Has anyone else seen this problem? I am not sure if its just pure randomness or what?
Any time a phone is dropped, there is always the chance that something on the logic board can be damaged. It’s probably just coincidence at this point. But first, you’ll want to open them up to see if there are any connectors that got dislodged or if there is any visible signs of impact damage. Beyond that, I would suspect a logic board issue.
