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Hey Everyone… Hoping to get some feedback on an issue I am having with my Kenmore HE3 front load washer. The initial symptoms related to the ever famous F02 error code. Well, after confirming that the hoses from the drums to the pump, from the pump to the back to the washer and from the back of the washer did not have any clogs, I then verified that there was nothing clogged in the pump itself and removed anything / every from the pump / skimmer. Unfortunately, still no luck . Still getting the F02 error code. I even went as far has replacing the pump and still getting the F02 error code. Even when I put it in the drain / spin cycle with no clothes in the washer an no spin… same symptoms (initial burst of water into the tub and then nothing - although the pump is running). This also occurs with the old / new pump. My running theory currently is that there my be something caught in the drum? However not sure how to check this. I also verified that there was nothing caught in the rubber seal around the door / drum. At this point I am at a loss and am hoping for some insight. Thanks in advance!
@areyouseriousc , Chris , This does sound strange especially when you say pump is running, not normal but possibly new pump faulty. Maybe check large item filter if equipped could be plugged see links below and with filter off probe and look up inside disconnected hoses for blockage. I also put a(3rd) link to a service manual which may help in diagnosing your issue, especially if needing to remove the tub because of a very large item blocking drain. Potential Causes of F02 error. •Check the drain hose and make sure it is not plugged or kinked. •Check the electrical connections at the pump and make sure the pump is running. •Check the drain pump filter for foreign objects. •If the above does not correct the problem replace the pump. Some forums state the control board could be faulty with the F02 code when every thing else has been tried. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. https://www.youtube.com/watch?v=mwDKISK6… https://www.youtube.com/watch?v=KixjQQdG… Duet-Aid_also-Kenmore-HE3.pdf
