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Upon opening-I get the jelly-bean-then android-then program has stopped. Screen locks cannot preform any other function. Can you help.

Hi, You need to perform a hard reset on your tablet. Warning :A hard reset will erase all your downloaded apps and user data and will restore your tablet back to a factory default condition Here is a link to the Ifixit troubleshooting page, which details how to perform a hard reset. Visual Land Prestige 10 Troubleshooting

Can I open my tablet to check if the inside adapter is broken or do I have to send it back to fix