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Dear friends, I got a custommer, bought a Samsung Galaxy S7 Edge. Dropped the phone. A company replaced the screen and told the battery was swollen up. Another company tried to fix it, didn’t work out. I replaced the battery, phone works but like after 10 sec the phone gives a overheating alert but the battery is cold to the touch. I have no idea how this can happen and I want to fix this. Please help me I don’t have any knowledge about Samsungs.
Overheating + swollen battery = DO NOT USE THAT PHONE!!! Chances are the drop damaged part of the charging system on the phone. Does the phone show an accurate battery % before it dies out? I’m guessing that the phone isn’t regulating the current to the battery like it should be, sending too much current to the battery, causing the battery to overheat, causing the battery to swell and sending the phone into protection mode. I tried looking it up for you but none of the tools I use have the S7 or Edge in them yet, so I can’t tell you exactly where to look. But please, whatever you do; DO NOT USE THAT PHONE!
Sounds like something is shorting out. Either that or IT’S NOTE 7 ALL OVER AGAIN
So, is it an idea to factory reset the phone? Will this make the overheating warning stop? I think it’s just a glitch/bugg in the system because the phone doesn’t gets hot.
Will it be a software issue? Like the temperture is too low that can’t charge?
My phone is hot I got a galaxy note 5 I uninstalled all apps and closed all Windows Its just hot for no apparental reason. HELP!!
