Chosen Solution
I have had this laptop since 2016 and I have started to have heat and performance issues. Is there any way to fix this?
Hi @jcr1 Here’s the hardware maintenance manual for the laptop. Go to p.42 to view the procedure to remove the fan and heat sink assembly. It also details the amount of thermal paste to apply etc. You can check if the fan needs cleaning and also if it appears noisy (bearing?). If you decide to replace the fan the part (fru) number is on p.71 Item #7 for Fan C 80X8 i.e. 5F10N67388. Search online using the part number only to find suppliers that suit you best. If after refreshing the thermal paste and cleaning/replacing the fan there are still heat issues is the fan always on high speed? if so then try starting the laptop in safe mode and check if it now OK. If so it may be a startup program that is causing the problem - (check in Task Manager > Startup, Windows in normal mode) or a driver problem. For performance issues, check in Event Viewer for any the same Critical, Error or Warning events that are repeatedly being logged as they may indicate what’s happening.
