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My phone is terribly messed up. I have used this phone for a while, a Samsung Galaxy J3, with no problems until I attempted to access it today. On the left side of the screen, about 1 inch form the top, is a long white rectangle of white. Two pink lines are running down the left side of the screen. A much thinner white strip is running down the other side of the screen. Then, covering the entire screen is an array of black splotches. There are 2 big groups of black, then tiny dots covering the screen. The time still shows behind the black and I’m still receiving messages, but I can’t unlock my phone to even get to the home screen. I haven’t dropped my phone, smashed it, or dropped it in water. Is there any way to fix this? Thanks!
@needhelp4 what you are describing is a broken display. Post some images of what your display looks like with your question. That way we can verify what you have. Use this guide Adding images to an existing question for that. Here is the guide for the repair Samsung Galaxy J3 (2016) Screen / Glass Replacement
