Chosen Solution
The printer regularly picks up a second sheet of paper which causes a jam. I have fitted a new roller which doesn’t help at all and cleaned everything visible. This happens both with the bottom feeder tray and the manual sheet feeder. It’s getting worse, so that now it even does it on a single page job. Printer has done a total of 10k pages and 500 odd on the current cartridge.
I believe this is the answer, the solenoid that engages the pickup roller is sticking on. See: http://www.fixya.com/support/t16764902-s…
Hey Dan. Are you the Dan Rae in NZ? I don’t know that particular model but the fault may be the paper separation pad. It sits below the paper feed roller and may have become glazed. Either replace it or buff it up somehow.
Hi! I would say if it’s just a single pickup shaft spin during certain period of time - and you having problem with second paper being picked up - that could be separation pad that is worn (and should be replaced), but if that shaft spinning twice during one pickup cycle and that is causing double pickup - that’s issue with solenoid (foam pad it’s not good in there and could be replaced with 2 cut pieces of any duct tape). Good luck!
