Chosen Solution
Hello, I have a laptop HP Pavilion 15 , when I boot it at first it shows a blue screen with a sad face. After that I turn it off and tried to turn it on again but it shows nothing on screen, the light on the power button is on but the screen doesn’t show anything, I tried to connect it with HDMI to a display but it doesn’t show anything even in the display.
Thank you for your feedback. I found the solution finally, it was bios problem.
The sad face was added to the windows BSOD in Windows 8 and above. If you don’t even see the POST screen (or HP Logo) when you turn it on, then something is wrong with the hardware. The hardware fault might have caused an error when booting the time you saw the BSOD screen, so the details of that error could help you narrow it down. To start with, try removing the battery and leaving the system unplugged for about 5 minutes. Then, see if it will attempt to boot after that and be ready with your camera to take a picture of what that sad, blue screen says.
