Chosen Solution
Hi, I purchased an Epson XP-312 about a year ago and have scarcely used it since then. A few days ago, I tried to print something, but when the paper came out, nothing was on it. I tried again some time later but I got the same results. The printer itself works as I tried to scan something and it worked. The display also works. I researched my issue and the most likely answer was that there was something wrong with the heads of the printer. Does anyone know anything about this issue and how to fix it? Thanks
Hi, Have you tried doing the printhead cleaning procedure using the printer software supplied? You may have to do it 4-5 times. It wastes a lot of ink but it may get the ink flowing if that ’s what the trouble is.
Sorry to ask but Have you installed the latest driver of this printer? As printerheads will not fail that easily.
I’m having the same problem although my Epsom Printer XP312 is older. Until now I’ve had no problems with it, but it suddenly stopped printing. It will print a photo from my iPad, will photocopy with no problems and print a web page, but will it print a letter?! No! Have cleaned the heads several times, done a nozzle check and everything else I can think of. Have reinstalled the printer too. Any suggestions please?
