Chosen Solution
This has been an ongoing issue since 1/16 with no fix so far. The printer still works on my MBP, so I know the printer is fine - it’s either a compatibility issue HP is using to sell printers by not fixing it or something with the 1809 build - which I CANNOT downgrade as that is what MSI shipped on this laptop. Anyway, I am using the latest drivers available for this printer from HP and running 20180318 (3/18/2018), which is the latest firmware available I flashed to fix a Tray 1 sensor error. The printer worked fine with this firmware on my old laptop, which was a factory 7 machine upgraded to 10 Pro. The drivers are not out of date and the firmware is current as it is going to get - HP has not updated them again for a while. I may still have some of the old firmware installers backed up as I kept them just in case I need to downgrade but I would need to dig through 2 external hard drives - however, I know where they are. High Sierra does report that the printer is offline, but it forces the job through anyway so I think that’s just a MacOS glitch. Are there any known issues with 10 Home 1809 that are more or less crippling my ability to use the printer I may be able to fix, or is it sound like my time is up and it’s time to upgrade and knocking this down to a Mac/Linux printer? I know it isn’t my scanner (HP G4050) because it broke before I acquired it. And no, that’s not a typo - I’m lucky enough to still be on 1809.
Hi @nick , Just confirming that this is the latest drivers that you have installed? see Driver - Universal Print Driver Dec 1 2019 Also interesting that just lately when accessing HP support for laptops I noticed a pop up window appears with info that states “Fix Windows update issues print spooler…… Here’s a link as an example of what I mean. Hope the info box opens for you as well. Cheers.
