Chosen Solution
Hello guys, A few days ago, I woke up to my PS4 refusing to read any discs. There is a clear audio clicking sort of sound when I insert discs. I’ve taken the PS4 apart to check the drive. The cover plate mechanisms seem to be in working order, the rollers are clean and push down when a disc is inserted. Someone mentioned it could be the laser lens deck so I bought a replacement and after switching them out I still have the same issue so now I’m thinking it may not be a disc drive issue? I would like to get some more opinions on the problem, so I’ll leave a video below so you can see and hear the issue. Just need to know where to go from here. Video example: https://www.youtube.com/watch?v=hkCMrlXZ… Any help would be appreciated.
I had experienced the same issue with my drive (disc not spinning and clanking noise). However, this occurred to me due to a disc I did not properly insert into the drive using the manual screw (I kind of forgot I placed a disc in it until I turned it on to test new drive and saw it clanking). However, it may be different reason in your case. Try taking its top plate off and running the console like that to see if disc is spinning like shown in this vid (4:50 and onwards): https://www.youtube.com/watch?v=yWeWXytb… If it still doesn’t work then a software issue may cause it which this guide explains: https://www.playstation.com/en-us/suppor… Hope it helps.
